Scran Terms of Use

1. Who can use Scran

You must be at least 16 years old to create an account or use Scran.

By creating an account, you confirm that:

• You are at least 16 years old.
• The information you provide is accurate and complete.
• You are legally able to agree to these Terms.
• You will use Scran in accordance with these Terms and applicable law.

2. Your account

You are responsible for your Scran account and activity carried out through it.

You must:

• Provide accurate account information.
• Keep access to your email account secure.
• Not allow another person to access or use your Scran account.
• Tell us promptly at hello@scran.life if you believe your account has been accessed without permission.

We may suspend, restrict or permanently delete an account where reasonably necessary, including where:

• These Terms have been breached.
• Scran has been misused.
• The account has been used for illegal, fraudulent or harmful purposes.
• The account creates a security or technical risk.
• Usage is abusive or materially exceeds our fair-use limits.
• We are required to do so by law.

Where reasonably possible, we will explain the reason and give you an opportunity to resolve the issue before permanently deleting your account. We may act immediately where necessary to protect Scran, our users or another person.

3. Your right to use Scran

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use Scran for your own non-commercial purposes.

You may not:

• Sell, rent, sublicense, distribute or commercially exploit Scran.
• Copy, reproduce or modify the app except where permitted by law.
• Reverse engineer, decompile or attempt to discover Scran’s source code, except to the limited extent that applicable law expressly permits this.
• Access or use Scran to build, train or improve a competing product or service.
• Use automated systems, bots, scrapers or similar tools to access Scran without our written permission.
• Bypass or attempt to bypass security, subscription, technical or usage restrictions.
• Remove or alter copyright, trademark or other ownership notices.
• Use Scran in a way that could damage, overload or disrupt the Service.

All intellectual property rights in Scran, including its software, design, branding, interfaces and original content, belong to us or our licensors.

These Terms do not transfer ownership of those rights to you.

4. Content you provide

You can submit or save content through Scran, including:

• Recipe URLs.
• Screenshots and photographs.
• Images of printed or handwritten recipes.
• Recipe text.
• Recipe edits and other information you enter.

In these Terms, this is called “User Content”.

Your responsibility

You are responsible for the User Content you submit.

You must not submit content that:

• You have no lawful right to use.
• Infringes copyright, privacy or other third-party rights.
• Is unlawful, threatening, abusive, malicious or harmful.
• Contains malware, harmful code or material intended to disrupt the Service.
• Is unrelated to Scran’s intended recipe and cooking functions.

Scran allows you to process recipes for personal use. It does not give you permission to reproduce, distribute, publish or commercially exploit material belonging to someone else.

Permission to process User Content

You give us a limited, non-exclusive licence to:

• Receive and store your User Content.
• Process it, including through AI systems and service providers.
• Extract, format and simplify recipe information.
• Display the results back to you through Scran.
• Make technical copies where necessary to operate, secure and back up the Service.

This permission exists only for the purposes of operating and improving Scran and ends when the relevant content is deleted from our live systems, subject to limited backup retention described in our Privacy Policy.

We do not make your User Content public or intentionally share it with other Scran users.

We may remove or restrict User Content where reasonably necessary to comply with the law, protect third-party rights, maintain security or enforce these Terms.

5. AI features and recipe information

Scran uses artificial intelligence to:

• Extract recipes from websites, screenshots and images.
• Identify ingredients and instructions.
• Reformat and simplify recipe steps.
• Generate preparation tasks and other recipe information.

AI-generated and extracted information may sometimes be inaccurate, incomplete, misleading or different from the original source.

Scran does not guarantee that:

• A recipe has been extracted correctly.
• Ingredient quantities, timings or temperatures are accurate.
• Simplified instructions contain every detail from the original recipe.
• A recipe is suitable for your dietary, medical, religious or personal requirements.
• Ingredients or recipes are free from allergens or cross-contamination risks.

You must review recipes and use your own judgement before relying on them.

You are responsible for:

• Checking ingredients, quantities, temperatures and cooking times.
• Following appropriate food hygiene and food safety practices.
• Confirming that food is properly stored and cooked.
• Checking packaging and original sources for allergen information.
• Deciding whether a recipe is suitable for you or anyone you are cooking for.
• Seeking qualified medical or dietary advice where appropriate.

Scran is a cooking organisation and recipe-formatting tool. It does not provide medical, nutritional, allergy or food-safety advice.

Nothing in these Terms excludes or limits any responsibility that we cannot lawfully exclude.

6. Fair use

To keep Scran reliable and sustainable, use of AI-powered features is subject to a fair-use limit.

Unless we state otherwise in the app, you may perform up to 500 AI actions per calendar month.

AI actions include:

• Importing a recipe from a URL.
• Importing a recipe from an image or screenshot.
• Simplifying a recipe.
• Reprocessing a recipe using an AI-powered feature.

We may temporarily restrict AI features where:

• You exceed the stated limit.
• Your usage is automated, abusive or inconsistent with ordinary personal use.
• Your activity creates unusual technical costs or risks.
• We reasonably suspect that the Service is being resold, shared or used commercially.

We aim to apply fair-use limits reasonably and transparently. Where appropriate, we may contact you before restricting an account.

Unused AI actions do not carry over into later months and have no monetary value.

We may change fair-use limits where reasonably necessary to protect the Service or reflect changes to its features and costs. We will provide reasonable notice where a material reduction affects existing subscribers.

7. Prohibited uses

You must not use Scran:

• For an illegal or fraudulent purpose.
• To infringe another person’s intellectual property, privacy or other rights.
• To upload malicious software or harmful content.
• To gain unauthorised access to an account, system or network.
• To disrupt, damage or place an unreasonable burden on the Service.
• To avoid subscription, security or fair-use restrictions.
• To collect information about other users.
• To impersonate another person or misrepresent your connection with us.
• To develop, train, benchmark or support a competing product without our written permission.
• In connection with professional food production or any activity where an error could create a significant risk of injury or damage.

8. Subscriptions and payments

Scran offers an optional paid subscription, Scran Plus, available as a monthly or annual plan.

The features included with Scran Plus are described in the app before purchase.

Billing and automatic renewal

• Subscriptions are purchased through and billed by the Apple App Store or Google Play, depending on your device.
• The applicable price, currency and billing period are shown before you subscribe.
• Subscriptions renew automatically at the end of each billing period unless you cancel before renewal.
• Your app-store account will be charged for renewal in accordance with the relevant store’s terms, which may include charging shortly before the current subscription period ends.
• Your subscription is also subject to the relevant app store’s terms and conditions.

Free trials

• Eligible new subscribers may be offered a free trial. The applicable trial length will be shown before you subscribe.
• Unless you cancel before the trial ends, the trial will automatically convert into a paid subscription and payment will be taken through your app-store account.
• The price and billing period that apply after the trial will be shown before you start it.
• Trial availability and eligibility may be determined by Apple, Google or the offer displayed to you.
• We may change, withdraw or replace trial offers for future subscribers.

Cancelling a subscription

You can cancel your subscription at any time through your app-store subscription settings.

Cancelling stops the subscription from renewing. You will retain access to Scran Plus until the end of the period for which you have already paid.

Deleting the app or deleting your Scran account does not cancel your subscription. You must cancel it separately through Apple or Google to prevent future charges.

Refunds

Payments are handled by Apple or Google.

Refund eligibility and refund requests are therefore governed by the relevant app store’s policies and applicable consumer law. You should normally submit refund requests directly to the store through which you purchased the subscription.

Nothing in this section affects any statutory refund or consumer rights you may have.

Price and subscription changes

We may change the price or features of Scran Plus.

Any price change will be implemented in accordance with the relevant app store’s rules. Where required, you will receive notice and an opportunity to cancel before the new price applies.

A new price will not be charged retrospectively for a completed billing period.

If we make a material reduction to the core features included in an existing subscription, we will provide reasonable notice where practicable.

When a subscription ends

When your Scran Plus subscription ends:

• You will lose access to Scran Plus features.
• Your account will move to the free version of Scran.
• Existing content will remain in your account, but your ability to create, process, edit or use that content may be restricted.
• You will need to resubscribe to regain access to paid features.

Deleting your subscription does not automatically delete your Scran account or its stored content.

9. Third-party services and content

Scran may interact with or include links to third-party services, including:

• Recipe websites.
• Social media platforms.
• Apple and Google services.
• External websites linked from recipes.

We do not control third-party services and are not responsible for their availability, content, security or privacy practices.

A link or integration does not mean that we endorse the third party or guarantee its content.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

10. Feedback

You may choose to provide ideas, feedback or suggestions about Scran.

You give us permission to use that feedback to develop, improve and promote Scran without payment or restriction.

This does not transfer ownership of unrelated confidential information or User Content to us.

11. Your responsibility for losses and claims

You are responsible for losses that we reasonably incur as a direct result of:

• Your deliberate or fraudulent misuse of Scran.
• Your material breach of these Terms.
• User Content that you knowingly submit without the necessary rights.
• Your unlawful use of the Service.

You will not be responsible for losses caused by us, losses that were not reasonably foreseeable, or liability that cannot lawfully be imposed on you.

12. Availability and changes to Scran

Scran is provided on an “as available” basis.

We do not guarantee that Scran will always be uninterrupted, secure or free from errors.

We may update, change, suspend or discontinue parts of the Service where reasonably necessary, including to:

• Improve features or performance.
• Address technical or security issues.
• Comply with legal or app-store requirements.
• Prevent misuse.
• Change third-party providers.
• Maintain the commercial sustainability of Scran.

We may occasionally need to suspend access for maintenance or circumstances outside our reasonable control.

Where a change materially reduces a paid service, we will provide reasonable notice where practicable and comply with applicable consumer law.

13. Our responsibility to you

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of any legal right or obligation that cannot lawfully be excluded.
• Any other liability that the law does not allow us to limit.

Scran is provided for personal and domestic use. We are not responsible for business losses, including lost profits, revenue, business opportunities or business interruption.

Subject to the rights and liabilities that cannot lawfully be limited, we are not responsible for losses that:

• Were not reasonably foreseeable when you agreed to these Terms.
• Result from your failure to review recipe or AI-generated information.
• Result from your failure to follow appropriate food-safety or allergy precautions.
• Are caused by third-party websites, services or content outside our control.
• Result from circumstances outside our reasonable control.
• Arise because Scran was used for professional, commercial or other unauthorised purposes.

We do not promise that recipes, AI outputs or third-party content will be accurate, complete or suitable for a particular purpose.

We will provide Scran with reasonable care and skill as required by applicable consumer law.

Your statutory rights are not affected by these Terms.

14. Deleting your account

You can delete your account at any time from within the app by opening your profile and selecting Delete account.

Account deletion permanently removes your account and associated data in accordance with our Privacy Policy.

If you no longer have access to the app, you can request deletion by contacting:

hello@scran.life

Deleting your account does not cancel an active Scran Plus subscription. You must cancel through your app-store subscription settings as explained in section 8. Otherwise, you may continue to be charged.

We may also suspend or delete accounts as described in section 2.

15. Ending these Terms

You may end your agreement with us at any time by deleting your account and stopping your use of Scran.

Where you have an active subscription, you must also cancel it separately through the relevant app store.

We may end or suspend your access where:

• You materially or repeatedly breach these Terms.
• Your use creates a security, legal or technical risk.
• We are required to do so by law.
• We discontinue Scran.

When these Terms end:

• Your licence to use Scran ends.
• You may lose access to your account and content.
• Provisions that are intended to continue, including those concerning intellectual property, liability and disputes, will remain effective.

16. Changes to these Terms

We may update these Terms to reflect:

• Changes to Scran or Scran Plus.
• Changes in law or regulatory guidance.
• Security or technical requirements.
• Changes to our business or third-party services.

We will update the “Last updated” date when the Terms change.

Where a change is material, we will give reasonable notice through the app, by email or by another appropriate method.

Changes will not retrospectively remove rights you have already acquired.

If you do not agree to updated Terms, you must stop using Scran and may delete your account. You should also cancel any active subscription through your app store.

17. General terms

Privacy

Our handling of personal data is explained in our Privacy Policy.

Transfer of these Terms

We may transfer our rights and obligations under these Terms to another organisation, including as part of a sale, restructuring or transfer of Scran.

We will ensure that any transfer does not reduce your rights under these Terms and will notify you where required.

You may not transfer your account or your rights under these Terms to another person without our written consent.

No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

Severability

If a court or other competent authority finds that part of these Terms is unlawful or unenforceable, the remaining provisions will continue to apply.

No third-party rights

These Terms are between you and Scran Life Ltd. No other person has the right to enforce them, except where applicable law provides otherwise.

Entire agreement

These Terms, together with our Privacy Policy and any additional terms clearly presented when you purchase or use a particular feature, form the agreement between you and us concerning Scran.

18. Governing law and disputes

These Terms are governed by the laws of Scotland.

If you live in Scotland, the Scottish courts will have jurisdiction over disputes relating to these Terms.

If you live elsewhere in the United Kingdom, you may also be entitled to bring proceedings in the courts of the part of the United Kingdom where you live.

If you live outside the United Kingdom, you may have mandatory consumer rights under the laws of your country that these Terms cannot remove.

Before beginning formal proceedings, you and we agree to make a reasonable effort to resolve the issue directly.

You can contact us at:

hello@scran.life